Order Policies


Returns for Credit Policy

  • Must be within 60 days following shipment.
  • Returned undamaged and in the original packaging with documentation if applicable. Stocking box must be adequately packed in a larger packing box to protect it from shipping damage.
  • A 20% of list price restocking fee will be applied, with the exception of evaluation units.

ESI RMA Request Form


Cancel Policy

You may cancel your order at no charge before it ships by contacting us at (419)-666-4700.